Web Store Policies

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Terms and Conditions

 

I. GENERAL LEGAL TERMS

Disclaimer: The Ultimate Foot Store (i.e. UFS) website is maintained to facilitate access to information about foot health and to provide information about foot care products. The information provided by this website are not intended to replace the services of a trained health care professional or to be a substitute for medical advice provided by a qualified physician.  You should consult your own physician or other appropriate health care professional on specific medical questions, including matters requiring diagnosis, treatment, and therapy. Opinions expressed by foot health professionals on this website are their own.

Copyright: All content included in our website, such as, logos, and video clips, is the property of The Ultimate Foot Store, Inc. and/or it’s affiliated vendors and suppliers. This information is protected by U.S. and international copyright laws. Permission is granted to electronically copy and print hard copy portions of the UFS.com website for the sole purpose of placing an order with UFS or using the website as a shopping resource. Any other use, including the reproduction, modification, distribution, transmission, republication, display or performance, of the content of TheUltimateFootStore.com is strictly prohibited.

Trademark: All trademarks, logos, and trade names are proprietary to UFS or other respective owners/vendors/suppliers that have granted UFS the right and license to use such intellectual property.

Disclaimer of Warranties:
THE UFS WEBSITE AND ALL CONTENT IS PROVIDED “AS IS.” EXCEPT AS OTHERWISE STATED HEREIN, THEULTIMATEFOOTSTORE.COM MAKES NO WARRANTIES, EXPRESS OR IMPLIED, AS TO THE MERCHANTABILITY, FITNESS FOR A PARTICULAR USE OR PURPOSE, TITLE, NON-INFRINGEMENT OR ANY OTHER WARRANTY, CONDITION, GUARANTY, OR REPRESENTATION, WHETHER ORAL, IN WRITING OR IN ELECTRONIC FORM, INCLUDING BUT NOT LIMITED TO THE ACCURACY OR USEFULNESS OF ANY MATERIALS PROVIDED THROUGH THE SITE.

 

Limitation on Liability: UFS SHALL NOT BE RESPONSIBLE TO THE USER OR ANY THIRD PARTIES FOR ANY DIRECT OR INDIRECT, CONSEQUENTIAL, SPECIAL, PUNITIVE OR EXEMPLARY DAMAGE OR LOSS INCURRED IN CONNECTION WITH USE OF THE SITE OR ANY OF THE MATERIALS OR INFORMATION PROVIDED BY UFS OR THIRD PARTIES THROUGH THE SITE, OR ANY DAMAGE OR LOSS INTERRUPTIONS, DELETIONS OF FILES, ERRORS, DEFECTS, DELAYS IN PERFORMANCE OF THE SITE, REGARDLESS OF THE CLAIM AS TO THE NATURE OF THE CAUSE OF ACTION.

 

Indemnification: You hereby agree to indemnify, defend and hold UFS and all officers, directors, owners, agents, information providers, affiliates, licensors and licensees (collectively, the “Indemnified Parties”) harmless from and against any and all liability and costs incurred by the Indemnified Parties in connection with any claim arising out of any breach by you of the Terms of Use or otherwise arising from your use of the site, including, without limitation, reasonable attorneys’ fees. You shall cooperate as fully as reasonably required in the defense of any claim. UFS reserves the right, at its own expense, to assume the exclusive defense and control of any matter otherwise subject to indemnification by you.

 

 

Termination: TheUltimateFootStore.com may, in its sole discretion, terminate or suspend a user’s access to all or part of the site for any reason, or no reason whatsoever including, without limitation, breach of the Terms of Use. TheUltimateFootStore.com is not responsible for the availability of external sites or resources linked to this site, and does not endorse and is not responsible or liable for any content, advertising, products or other materials on or available from such sites or resources. Transactions that occur between You and the third party are strictly between you and the third party and are not the responsibility of TheUltimateFootStore.com.

 

Jurisdiction: This Agreement has been made in and shall be construed and enforced in accordance with Hawaii law. Any action to enforce this agreement shall be brought in the federal or state courts located in Hawaii.



 

II. PRIVACY POLICY

 

Information We Collect (Mailing List):
 TheUltimateFootStore.com does not collect personal information when you visit our site unless you register such information with us, or you place an order with us. In these circumstances, we collect personally identifiable information from you that is necessary to identify you and to process and fulfill your order. TheUltimateFootStore.com also may set and access “cookies” on your computer. We use these cookies to keep track of your movements on the web site so we can customize content for your review. Although you may configure your Internet web browser not to accept cookies, you will not be able to access all features of the TheUltimateFootStore.com if you disable TheUltimateFootStore.com’s ability to use cookies on your browser.

 

 

Opt-Out Notice:
When you provide an e-mail address via our Web site, we may use the information to occasionally notify you about special UFS sales or services. If you prefer that we not contact you in this manner, we will promptly remove you from our e-mail address list at your request. Please send any such request to sales@theultimatefootstore.com.

 

Shipping:

 

TheUltimateFootStore.com orders are shipped from Honolulu, Hawaii by Standard Delivery U.S. Postal Service.

 

Shipping Costs are as follows:

 

Order Total Standard Delivery U.S. Postal Service 5-8 Business Days
0 to $50.99 $5.00
$51.00 to $99.99 $10.00
$100.00 to $149.99 $15.00
$150.00 to $999999.99 FREE

 

Standard Delivery:  Orders for in-stock items typically ship within 3 business days and will arrive in an additional 5-8 business days.  We cannot ship to P.O. boxes.

 

Expedited shipping: For options and costs, please contact The Ultimate Foot Store’s customer service at (808) 380-8160.

 

Ordering by Phone: Please call our store at (808) 380-8160 between the hours of 10am and 8pm HST, Monday through Friday. Please have all of your credit card and ordering information handy so that we may offer you prompt service.

 

Shipping Outside the U.S: Please call our store at (808) 380-8160 in Honolulu, Hawaii for shipping outside the U.S.

 

We gladly accept Visa, MasterCard, or American Express. 

20 Day Return Policy:

 

If for any reason you are not completely satisfied with your order, you can return your merchandise within 20 days from the date of purchase. We will be pleased to issue a refund of your purchase price minus all shipping fees, which are not refundable There are no refunds available for merchandise returned after the 20-day period.

Please allow two weeks for your return to be processed. A credit should appear on your credit card within two billing cycles.

As you may expect, we ask that you return your purchase in unused, resalable condition with its original packaging intact.

Footwear/Insole Returns 
Footwear/Insoles must be in its original, unworn condition. Be sure to try on footwear inside on carpet before wearing outside.

No refunds/Returns:

For reasons of consumer protection, all sales are final on the following products:

 

  • Hosiery/Socks
  • Oppo Products
  • Strutz Products
  • Splints
  • Creams, sprays, and nail polishes

 

 

The Ultimate Foot Store, Inc. is not responsible for delays in shipping or delivery due to forces outside of our control such as weather. All items are quality controlled and checked for any faults before they are shipped to customers. If you received an item in error, please contact our Honolulu store at 1-808-380-8164.